EPRO PR6423/000-000前置器電纜
伍德沃德工廠(chǎng)維修選項以下是伍德沃德產(chǎn)品維修的工廠(chǎng)選項:
通過(guò)您當地的全方位服務(wù)經(jīng)銷(xiāo)商或基于標準伍德沃德產(chǎn)品和服務(wù)的設備系統
保修(5-01-1205),在產(chǎn)品最初裝運時(shí)生效從伍德沃德或服務(wù)執行:?更換/更換(24小時(shí)服務(wù))
?統一費率維修
?固定費率再制造更換/交換:更換/交換是一項高級計劃專(zhuān)為需要即時(shí)服務(wù)的用戶(hù)設計。它允許您:在最短時(shí)間內(通常在請求后24小時(shí)),提供合適的裝置,在請求,從而最小化代價(jià)高昂的停機時(shí)間。這是一個(gè)固定費率計劃,并且包括全部標準伍德沃德產(chǎn)品保修(伍德沃德產(chǎn)品和服務(wù)保修5-01-1205)。
此選項允許您在發(fā)生以下情況時(shí)致電您的全方位服務(wù)經(jīng)銷(xiāo)商:意外停機,或在計劃停機之前,請求更換控制單元。如果通話(huà)時(shí)該裝置可用,則它可以通常在24小時(shí)內發(fā)貨。將現場(chǎng)控制單元替換為:類(lèi)似的新更換件,并將現場(chǎng)裝置退還給全方位服務(wù)經(jīng)銷(xiāo)商。
更換/兌換服務(wù)的費用基于統一費率加上運輸費用。您已收到統一費率替換/兌換費用的發(fā)票
加上更換單元發(fā)貨時(shí)的核心費用。如果核心(字段如果在60天內歸還,則將發(fā)放核心費用的信用證。
統一費率維修:統一費率維修適用于大多數標準現場(chǎng)產(chǎn)品。該計劃為您的產(chǎn)品提供維修服務(wù),包括:
提前知道成本的好處。所有的修理工作標準伍德沃德服務(wù)保修(伍德沃德產(chǎn)品和服務(wù)保修期5-01-1205)。
定額再制造:定額再制造與定額再制造非常相似
費率維修選項,但設備將以“Likew”狀態(tài)返回給您,并附帶完整的標準伍德沃德產(chǎn)品保修
(伍德沃德產(chǎn)品和服務(wù)保修5-01-1205)。此選項適用僅適用于機械產(chǎn)品。
設備返修
如果控制裝置(或電子控制裝置的任何部分)要返回修理,
請提前聯(lián)系您的全方位服務(wù)經(jīng)銷(xiāo)商以獲取退貨
授權和裝運說(shuō)明
裝運物品時(shí),附上帶有以下信息的標簽:
?返回編號;
?安裝控制裝置的名稱(chēng)和位置;
?聯(lián)系人姓名和電話(huà)號碼;
?完整的伍德沃德零件號和序列號;
?問(wèn)題描述;
?描述所需維修類(lèi)型的說(shuō)明。
Woodward Factory Servicing Options
The following factory options for servicing Woodward products are available
through your local Full-Service Distributor or the OEM or Packager of the
equipment system, based on the standard Woodward Product and Service
Warranty (5-01-1205) that is in effect at the time the product is originally shipped
from Woodward or a service is performed:
? Replacement/Exchange (24-hour service)
? Flat Rate Repair
? Flat Rate Remanufacture
Replacement/Exchange: Replacement/Exchange is a premium program
designed for the user who is in need of immediate service. It allows you to
request and receive a like-new replacement unit in minimum time (usually within
24 hours of the request), providing a suitable unit is available at the time of the
request, thereby minimizing costly downtime. This is a flat-rate program and
includes the full standard Woodward product warranty (Woodward Product and
Service Warranty 5-01-1205).
This option allows you to call your Full-Service Distributor in the event of an
unexpected outage, or in advance of a scheduled outage, to request a
replacement control unit. If the unit is available at the time of the call, it can
usually be shipped out within 24 hours. You replace your field control unit with
the like-new replacement and return the field unit to the Full-Service Distributor.
Charges for the Replacement/Exchange service are based on a flat rate plus
shipping expenses. You are invoiced the flat rate replacement/exchange charge
plus a core charge at the time the replacement unit is shipped. If the core (field
unit) is returned within 60 days, a credit for the core charge will be issued.
Flat Rate Repair: Flat Rate Repair is available for the majority of standard
products in the field. This program offers you repair service for your products with
the advantage of knowing in advance what the cost will be. All repair work carries
the standard Woodward service warranty (Woodward Product and Service
Warranty 5-01-1205) on replaced parts and labor.
Flat Rate Remanufacture: Flat Rate Remanufacture is very similar to the Flat
Rate Repair option with the exception that the unit will be returned to you in “l(fā)ikenew” condition and carry with it the full standard Woodward product warranty
(Woodward Product and Service Warranty 5-01-1205). This option is applicable
to mechanical products only.
Returning Equipment for Repair
If a control (or any part of an electronic control) is to be returned for repair,
please contact your Full-Service Distributor in advance to obtain Return
Authorization and shipping instructions.
When shipping the item(s), attach a tag with the following information:
? return number;
? name and location where the control is installed;
? name and phone number of contact person;
? complete Woodward part number(s) and serial number(s);
? description of the problem;
? instructions describing the desired type of repair.